Employment at Wesleyan

Wesleyan College is an Equal Opportunity Employer. The College supports equal employment opportunities for all persons without regard to race, color, creed, ethnicity, sexual orientation, religion, gender, national origin, status as a war veteran, age, disability, or any other status protected by law. Wesleyan College invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives. 


Staff Positions 

Registrar Front Office Coordinator

Reporting to the Registrar, Wesleyan College is seeking to hire a Registrar Front Office Coordinator that will serve as the first point of contact for the Registrar’s Office and greet visitors in a warm and friendly manner. This person should be enthusiastic with an outgoing personality and has the ability to work well with a diverse population. In addition to serving as the primary customer service contact for visitors, the coordinator will also be responsible for general duties as it relates to the Registrar's Office.

Essential Duties and Responsibilities

  • Greet students, faculty, staff, and external contacts
  • Respond to in-person and email inquiries and route accordingly
  • Manage telephone inquiries pleasantly and professionally and route accordingly
  • Process transcript requests, enrollment verifications, and general enrollment requests
  • Process change of grade forms, withdrawals, and transient requests
  • Collects data from faculty for no-shows and sends required correspondence
  • Organize files and scan documents into the Student Information System in accordance to the retention and disposal of records policy
  • Coordinate student worker job assignments and train student workers to assist at the front counter
  • Become fluent in the Student Information System, Jenzabar EX, to meticulously update and maintain accurate student registration information
  • Advise students on degree requirements and assist them with plans for degree completion
  • Operates standard office equipment, handles general mailings, and monitors supply inventories
  • Process incoming mail by opening, dating and distributing it to the appropriate employee
  • Assists the Registrar in maintaining the integrity and confidentiality of student records in accordance with FERPA
  • Process student's enrollment with the National Student Clearinghouse on a monthly basis ensuring dates of enrollment and withdrawal are accurately recorded on each student’s record
  • Communicate clearly, systematically, and proactively regarding registration policies and important dates
  • Perform other related duties as required and assigned

Qualifications
First and foremost, the Registrar Front Office Coordinator will interact with students, faculty, and staff to promote consistency and accuracy of policies and procedures. Additionally, candidates for the position must have the following: 

  • A minimum of an Associate’s Degree is preferred or an equivalent amount of post-secondary coursework towards a Bachelor’s Degree
  • Minimum of two years of work experience in a college setting; preferably in a registrar's office or in data management, technology and/or higher education administration
  • Even during a high-level of interruption, attention to detail, accuracy, and follow-through 
  • Outstanding organizational skills
  • An ability to manage multiple projects concurrently and work across multiple systems
  • Experience working with Microsoft Office applications (specifically Word and Excel)
  • A high level of grit, energy, positivity, optimism, and humor
  • A critical thinking mindset to help improve processes to form a more efficient and productive workflow

To apply for this position, please send a cover letter and resume to Angie O’Neal Wright, Registrar awright@wesleyancollege.edu

 

Accounts Receivable Coordinator

Qualifications

  • Bachelor’s degree in accounting/business related field or equivalent combination of education, training, and experience
  • Experience in higher education student services preferred
  • Ability to use technology, database, and web application software related to the position
  • Working knowledge of Microsoft Excel is required
  • Ability to maintain a positive, empathetic, and professional attitude toward customers at all times
  • Excellent attention to detail, time-management skills, and ability to multi-task

Position Summary

The Accounts Receivable Coordinator serves as the lead processing agent for billing, invoicing, payments, and receipts on student, employee, and auxiliary client accounts. This position works closely with the Director of Financial Services to manage front office daily operations and provide direct customer support throughout the day. This position reports to the Controller of the College.

Responsibilities

  • Processing billing and invoices/statements for students, employees, and auxiliary clients
  • Processing and issuing receipts for cash, check, credit card, ACH, and wire transfer payments
  • Communicating with students and other customers through various channels and responding promptly to inquiries and concerns
  • Assisting with daily deposit creation and balancing for cashier receipts and student bank activity
  • Working with various third-party organizations (including payment plan providers, loan servicers, collection agencies, scholarship foundations, employers, and government programs) to authorize and facilitate payment processing on behalf of eligible students
  • Reconciling accounts receivable subsidiaries and related general ledger accounts
  • Learning and maintaining familiarity with the accounts receivable database module and assisting with system setup and modifications in accordance with college tuition and fee pricing
  • Contributing, as appropriate, in the year-end financial statements audit, external program reviews, and 1098-T tax form preparation for students with qualifying educational expenses
  • Working with the Director of Financial Services and Compliance to execute billing and communication plans, monitor account collection activities and develop processes to improve cash flow and downsize receivables
  • Performing other duties as assigned

Applicant Information

Interested applicants should submit a cover letter, resume, and the names of two professional references with titles, telephone numbers, and email addresses to Quintress Hollis, Controller, at qhollis@wesleyancollege.edu. A cover letter is required.

 

 


Wesleyan College is a certified drug-free workplace employer. All applicants being considered for employment are required to submit to substance screening as a condition of employment. Hiring is contingent upon eligibility to work in the United States, and individuals will be required to provide proof of identity and eligibility for employment in the United States upon acceptance of an employment offer. In addition, employment is contingent upon successfully passing a criminal background check.

Wesleyan College is an Equal Opportunity Employer. The College supports equal employment opportunities for all persons without regard to race, color, creed, ethnicity, sexual orientation, religion, gender, national origin, status as a war veteran, age, disability, or any other status protected by law.

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